It’s important to us that you know what we do on your site and how our application works:
1. A customer places an order on your Shopify or e-commerce site.
2. As your confirmation page is loading, we check to make sure current time is meet to time that you set parameters (I.e. start time,end time). If requirement are met, we load and display your survey to your customer.
3. When a user submits a response, we capture the customer response that is then displayed in your dashboard and on your analytics page.