This plan would work for most sites. However, before beginning the project, we do an internal audit of your site setup. Based on that, we can let you know if you need a custom plan or if the default plan will work for your site.

This package only applies to a single site, post the site evaluation. Please write to us for a customized quote for multiple sites or a multi-site setup.

Yes. If you have specific requirements that aren’t covered in above-mentioned offerings, please write to us, and we will set up a call to understand your requirements.

Once you write to us, our business team will get in touch with you to understand and explain the modalities.

We will need your shopify store access, If you have shopify plus pland and we will chck, if your site is eligible for the default plan. If not, we will get back with a customized quotation.

Absolutely! Our services will help your internal team focus on new feature development and business critical development, leaving the regular maintenance work to us. On top of that, you are getting a team of well-known Shopify experts and consultants at your beck and call, who can also consult with your team and align it for better coding standards and best practices – giving your ongoing efforts a positive momentum and confidence.

In case our timezone doesn’t match, we will make sure our team’s availability overlaps for at least 2 hours of your team’s business hours.

If you foresee using more than 350 hours/year or 25 hours/month of support and consultancy in any given year, please write to us at [email protected]. We can create a customized plan for you.

There is no such compulsion. You can use all 90 hours in any month, or you can spread them out through the year. You will only be charged once you go over 90 hours of free support in a given year.

Unfortunately, the hours will expire if not used by the end of the year. However, if you choose to go for a multi-year contract, the remaining hours will get carried over to the next year.